Plugz is a SaaS software product for optimizing and improving the charging infrastructure at existing or new charging stations by connecting smart data and communication with riders up-to-the-minute.
Let us first answer the definition of SaaS software :
SaaS (Software as a Service) software is a software delivery model in which the software is hosted on the cloud by a third-party provider and made available to customers over the internet. Instead of purchasing and installing software on their own local hardware, customers can subscribe to the software service and access it through a web browser or other client application. SaaS providers handle the maintenance, updates, and security of the software, while customers can focus on using the software to achieve their business goals
Yes, Plugz is a SaaS software model with a monthly subsubscribtion
24 hours support typically means that customer support is available around the clock, 24 hours a day, 7 days a week. This means that customers can contact the support team at any time, day or night, for assistance with any issues or questions they may have. The support may be available through different channels such as phone, email, chat, or a helpdesk system. The goal of 24 hours support is to provide timely assistance to customers, improve customer satisfaction, and ensure smooth and uninterrupted use of the product or service.
U can send an email on our contact page or go directly to our support pages.
During office times we are also available on 0031 24 23 40 017